Privacy Policy

At MCT, your privacy is important to us. We are committed to protecting your personal information and ensuring that your data is handled in accordance with the Protection of Personal Information Act (POPIA) and all applicable laws in South Africa. This policy outlines how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following information directly from you or through authorized sources:

Full name, ID number, and contact information (email, phone, physical address)
Employment and income details
Bank account and payment information
Credit history and loan repayment behavior
Educational details (if applying for student loans)

2. Purpose of Data Collection

Your personal data is used for the following purposes:

To process and assess loan applications
To verify your identity and perform affordability checks
To manage and monitor loan accounts
To set up and process payments (e.g., DebiCheck debit orders)
To communicate with you regarding your account or any changes to our services
To comply with legal and regulatory requirements

3. Sharing of Information

We may share your information with:

Credit bureaus
Regulatory and financial oversight bodies
Approved third-party service providers for processing and communication
Debt collection partners in case of default
Legal authorities if required by law

We will never sell your personal information to third parties.

4. Your Rights

Under POPIA, you have the right to:

Access the personal information we hold about you
Request corrections or updates to your data
Object to the processing of your personal data under certain conditions
Withdraw consent (where applicable)
Request deletion of your information, where legally possible

5. Data Protection and Security

MCT takes appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined above or as required by law and regulatory guidelines.

7. Website and Cookies

When you visit our website, we may use cookies to improve user experience and monitor performance. You can manage cookies through your browser settings.

8. Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted on our official website and will take effect immediately upon posting.